Operations and Engagement Lead (maternity cover)

Role Description and Responsibilities

Administration and operations:

●       Support the Development Lead to look ahead and plan our programme of work.

●       Turn ideas into actionable points.

●       Write minutes of board meetings.

●       Keep a record of, and follow up on actions from meetings.

·       Organise and maintain physical and digital filing systems and databases.

·       Prepare documents, reports and presentations as needed.

●       Manage subscriptions (Google, IONOS, Canva, etc).

·       Update internal systems to ensure accurate and organised records

Events:

●      Find locations.

●      Create signage.

●      Liaise with event spaces.

●      Write Eventbrite and Ticket Tailor blurbs.

●      Manage bookings through Ticket Tailor.

●      Communicate with attendees.

●      Book photographers.

●      Book BSL interpreters.

External and internal communications

·       Design posters, leaflets, etc.

●      Social media creation and planning

●      Update the website

●      Manage the newsletter – organising the mailing list, writing and designing the e-newsletter (NB The newsletter is currently only sent out when we have events to promote but we would like to explore what else might be possible).

●      Work with the Development Lead to translate complex ideas into clear, accessible language.

Who we are looking for

Experience and skills we are looking for:

●      File and information management – you will be comfortable with keeping up to date with GDPR standards and have experience of managing digital filing systems.

●      Designing and organising inclusive events - you will be confident in liaising with venues and understand how to ensure events are accessible.

●      Communications experience - you need to be good at translating concepts into clear, understandable language and messages. 

●      Writing and proofing newsletters and blogs.

●      Website design and management - experience of using systems like Wix and Canva.

●      Social media management - comfortable with digital design tools and know what cuts through to create engagement.

Approach and values:

You will be someone who:

●      Enjoys being organised and is comfortable creating systems and processes to ensure things don’t get missed.

●      Wants to work towards a world where people and planet are put before profit.

●      Is curious about how decision making and funding can be more participatory and owned by the community.

●      Thrives in a workplace that is still emerging and where plans can change and evolve as our thinking evolves.

●      Can think independently about what’s needed rather than being told what to do.