Family Engagement Facilitator

Join Us and Help Shape the Future of Family Engagement

About Us:

Children’s Hospice South West (CHSW) believes that children, young people and families can help shape better services through sharing their experiences, ideas and voices. This permanent CHSW role is an exciting opportunity to make a real difference, creating meaningful ways for people to be heard and influence the support they receive. Working with partner organisations, the role will initially focus on building a strong partnership with Jessie May to help ensure family voices are at the heart of future developments.

What you'll be doing:

In this role, you will help establish and support Family and Children’s Advisory Boards, facilitate engagement activities and peer support opportunities, gather and present family feedback, and ensure that the experiences of children, young people and families directly inform service development, governance and strategic decision-making. 

This role will work from Home and the Local Hospice Site (nr Bristol, Barnstaple or St Austell), with travel across organisational sites and community locations as required

About you:

If you are someone who can build relationships, facilitate meaningful conversations, support families to influence change and you are passionate about working alongside children, young people and families, believe in the value of co-production, and can bring enthusiasm, creativity and a commitment to inclusion, we would love to hear from you. 

We welcome applications from people with diverse backgrounds, and are committed to creating an inclusive culture where everyone feels they belong. 

You'll need to meet the essential criteria for the role, but we recognise that not every candidate is will meet every desirable criterion. If you believe you have the skills, values and potential to succeed in this role, we encourage you to apply.

What we offer

Working for CHSW isn't just a job – it's the chance to be part of something truly meaningful. We offer:

• 33 days' holiday plus bank holidays (rising with service)
• Enhanced sick pay (up to 6 months full pay)
• Pension scheme with 7% employer contribution
• Enhanced maternity/adoption pay and family-friendly policies
• Occupational health, wellbeing support and Employee Assistance Programme
• Life assurance scheme
• Ongoing training and development opportunities
• Commitment to sustainability and environmental responsibility
• A supportive, inclusive and values-driven workplace

Join us in developing innovative family engagement opportunities, strengthening peer support networks, and helping shape the future of children's palliative care services across the South West of England. 

Whilst full time is preferred (37 hours per week),we are open to considering part‑time applicants, if this meets the role’s needs. If you are requesting working part time, please indicate your preferred working hours in your application. 

If you're looking for a role where you can make an impact, we'd love to hear from you. Please follow the link under the 'Apply Now' button (you will be asked to upload your CV and complete a short application form). If you would like to discuss this role further please contact our HR team in the first instance by email hr.cf@chsw.org.uk 

Closing Date: 30 August 2026

Anticipated Interviews: 10 September 2026 face to face - Charlton Farm

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Charity Registration Number 1003314