Visitor Centre Team Member

Visitor Centre Team Member

Aylsham, North of Norwich

Part-time permanent contract - 7.5 hrs per week on a set 2-week rota as follows:

Week 1: Saturday, 9am - 5pm  

Week 2: Sunday, 9am - 5pm

Salary range: £4,231.50 (age 18-20) to £4,956.90 (age 21 and over). 

Our Aylsham Visitor Centre provides guests with the perfect opportunity to enjoy a tasty treat, purchase unique souvenirs, and spend time with their favourite four-legged residents.

Redwings is one of the largest horse welfare charities in the UK, where everything we do is for the love of the horse. Working for us means you can make a real difference in the lives of the horses in our care while being part of a supportive and progressive workplace.

If you are a motivated, approachable individual who thrives in a team environment and takes pride in delivering high standards, this could be the ideal role for you.

What will you do?

• You will be based on the shop floor, serving customers in our café, kitchen and gift shop.  
• Welcome visitors, introduce them to the charity’s work, and help generate income by encouraging donations and promoting fundraising initiatives, including the Adoption Club.   

What can we offer you?

• A busy, supportive, team-working environment
• Ongoing development through training and mentoring with opportunities for progression
• Wellbeing support through our Employee Assistance Programme

What are we looking for from you?

• A warm and approachable demeanour 
• A great communicator 
• Attention to detail 
• Experience in front of house, retail, commercial kitchens or cafés would be advantageous 

If you’re interested in becoming part of our team, please apply via our website.

Please note that we may close this vacancy early if we receive enough suitable applications, so we encourage you to apply as soon as possible.

This post is subject to safer recruitment processes to ensure effective safeguarding of all those who come in to contact with our charity. The successful applicant will be required to have a DBS check in place before employment is confirmed.  

Redwings is an equal opportunities employer, and we welcome applications from suitably qualified and eligible candidates, with a zero-tolerance approach to discrimination in the workplace. We aim to recruit a diverse workforce and follow the guidelines of the Equality Act 2010 in our recruitment and employment policies and procedures.